How many times have you been asked a question that started, “Do you know …” As humans, it is our nature to ask others for their advice and opinions. A fantastic way to build your business is by becoming the person who when someone asks that question their response is, “I don’t know, but I bet Susan knows …”
A few years ago I began introducing strategy calls with several of my clients. This gave me the opportunity to hear what was on their plate and to provide some feedback for them. Often times they would ask “do you know …” or “can you suggest …”. Even when I didn’t know the answer I would reply with “I don’t know, but I will find out.” And that is exactly what I did. The minute our conversation ended I would research and ask questions until I found the answer. My clients quickly came to depend on my as a resource. By doing this is provided me with an opportunity to learn the struggles and questions that were most prominent in the minds of my clients and I was able to better service their needs.